Frequently Asked Questions

Below are our most frequently asked questions. If you have any further enquiries, please contact us via our contact form.

Frequently asked questions

We currently offer free click & collect from our stores in Whangarei, Auckland, Hamilton and Palmerston North.

Due the the cost of shipping and the increased risk of damage to products, we only deliver to New Zealand postal addresses.

Our company policy is to make all our custom curtains and roman blinds using materials purchased from Harvey Furnishings. Should there be a flaw or other related issue with the materials, then we are able to obtain more so we can complete the job and meet customers' expectations.

If you have a special type of lining or fabric you would like use, we may be able to source it for you.

Yes, we can provide a readymade alteration service through our Auckland based factory for an additional cost. For more information or a quote, please contact us or click here.

If you need help in choosing your curtains, blinds or shutters, our Knowledge Base might be able to help. Read here.